Benefits and objectives of Effective Working in Multicultural Teams
- Understand the underlying cultural values and issues better, and learn effective ways to deal with them (e.g. communication, time management, feedback)
- Get proven ideas for inspiring and motivating across cultures to get the best out of your collaborators
- Learn ways to handle cultural conflicts
- Be more flexible and resourceful in a multicultural environment
- The bottom line is to enhance your performance in a multicultural workplace: how you get the most out of the opportunities and resolve the challenges that a culturally diverse workforce offers.
Target group for Working in Multicultural Environment training
Professionals who work with colleagues and collaborators from diverse cultural backgrounds, e.g.
- project and team members and leaders
- those who deal with distributors or suppliers
- people working with subsidiaries in different countries (e.g. HR, Finance)
- people belonging to global (virtual) teams.
In short, this is a training for a professional who work with people from different cultural backgrounds.
Contents of Effective Working in Multicultural Teams 7.6.2018
The influence of culture on people
- How cultural background affects day-to-day communication
- understanding differing cultural expectations
- choosing the right channel and style, so that your message is understood correctly
- Understanding what people’s real meanings are, when they might not communicate them directly
- the tricky concept of yes & no
- Cultural dimensions and their effect on organizational culture and multicultural teamwork
- The challenges of virtual communication
- how to communicate effectively on the phone, via e-mail and in virtual meetings
- special cultural challenges
Influencing across cultures and dealing with conflict in multicultural environment
- How culture affects what we value and what motivates us
- Recognize crucial differences in hierarchy and leadership styles in various cultures
- wanted and expected behavior
- what could destroy trust and how to avoid that?
- Influencing internationally – horizontally and vertically (facts, deadlines, relationships, personalities, values)
- How to deal with conflicts
Price of Effective Working in Multicultural Teams
820 € (+VAT 24%).
The price includes two training days, training materials, lunch and refreshments.