Terms of Cancellation

Terms of Cancellation

If the training is less than 5 days in length

Confirmed training order can be cancelled without extra charge 14 days prior to the commencement day. If the training order is cancelled less than 14 days prior to the commencement day of the training event, the customer will pay 50% of the agreed fee of the training. If the training is cancelled less than 7 days prior to the commencement day of the training event, the customer will pay 100% of the agreed fee of the training and the cost of tests ordered for the participant.

If the training is 5 days or more in length

Confirmed training order can be cancelled without extra charge 21 days prior to the commencement day. If the training order is cancelled less than 21 days prior to the commencement day of the training event, the customer will pay 50% of the agreed fee of the training. If the training is cancelled less than 14 days prior to the commencement day of the training event, the customer will pay 100% of the agreed fee of the training and the cost of tests ordered for the participant.

Written Invoice

Billing Charge
We add a billing charge of 13,90 EUR + VAT to all our written invoices